Update and Advice from Action Fraud in relation to Corona Virus Scams

* Victims of coronavirus-related scams have lost over £5 million - Friday, 5 June, 2020 *

As of Friday 5th June, sadly a total of £5,341,592 has been reported lost by 2,204 victims of coronavirus-related scams.

Action Fraud also report they have received 11,793 reports of coronavirus-related phishing emails.

To keep this number as low as possible, we want people to be aware of the very simple steps they can take to protect themselves from handing over their money, or personal details, to criminals.

Action Fraud will keep their webpages up to date containing information on Coronavirus related scams and advice on how to stay safe from and alert to scams.

DWP scam warning - Thursday, 4 June, 2020
Action Fraud are continuing to see examples of emails and texts sent by fraudsters purporting to be from the Department for Work and Pensions (DWP).

The DWP will never text or email asking for your personal information or bank details.
Do not click on the links or attachments in suspicious emails and never respond to unsolicited messages and calls that ask for personal or financial details.

If you are expecting a call from the DWP on your online benefit application, DWP work coaches will leave you a message in your online journal to let you know.

NHS Test and Trace guidance - Monday, 1 June, 2020
Unfortunately, criminals will exploit every opportunity they can to defraud innocent people of their money, or steal their personal details.

It is important to remember that NHS Test and Trace will never ask you for any form of payment or any passwords or PINs. They will also never ask you to download anything, ask any details about your bank account or send someone to your home.

Whilst it is possible for criminals to spoof official phone numbers, they cannot fake official website addresses. We would encourage anyone with concerns about a phone call, text message or email they have received, in relation to Test and Trace, to check the website address being provided to you carefully. If possible, type the official address, which will be


followed by unique characters given to you, directly into your browser.

Test and Tracer callers will NEVER

  • ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087)
  • ask you to make any form of payment or purchase a product or any kind
  • ask for any details about your bank account
  • ask for your social media identities or login details, or those of your contacts
  • ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • disclose any of your personal or medical information to your contacts
  • provide medical advice on the treatment of any potential coronavirus symptoms
  • ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else

Reporting rogue emails and texts
Don't forget, if you think you have been sent a scam email on any subject, you can forward it to report@phishing.gov.uk, or if a text message, please forward to 7726 which spells "Spam" on your mobile keypad.

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Message Sent By
Sam Hancock (Police, Cyber Protect Officer, Leicestershire)

Posted: Mon, 08 Jun 2020 14:36 by Elaine Foxon

Tags: Community